How do I start a return?Updated 2 months ago

Need to send something back? No worries!

Simply head to our Online Returns Portal, enter your order number and the email address used to place your order, then follow the prompts to lodge your return. You'll be able to choose whether you'd like a refund or store credit (if your return is eligible).

Before you get started, make sure your item is:

• Within 60 days of purchase.
• Brand new, unworn, unused and unwashed.
• Returned with all original tags and packaging.
• Not an excluded item such as dangerous goods, underwear or swimwear.

Once your return has been lodged, simply package your item securely, attach your return label and drop it off with Australia Post. We'll process your refund or store credit as soon as your return has been received and inspected.